NetHertz delivers end-to-end managed services world-wide involving network performance tuning, remote system / application monitoring and preventive maintenance. High points of NetHertz Managed Solution Services are:
- 24 X 7 X 365 Service: NetHertz has built a solid foundation of experts and a dedicated technical team of engineers to serve mission critical requirements for its customers which ensures anytime availability for the entire infrastructure
- Service Level Agreements: NetHertz guarantees industry’s best response times
- Single Flat Rate: NetHertz offers a single flat rate for off-peak and peak hours
- Preventive Maintenance of Equipment: ensures client’s telecom systems and equipment are monitored for guaranteed uptime and optimum performance
- Cross-Platform Certified Engineers: provide required technical expertise
- Connectivity Insurance: network analysis tools, preventive maintenance services and on-line detection systems and processes ensure highest uptime
- Single Call Issue Resolution: entire customer support staff is well trained and armed with decision-making power to ensure quickest resolutions
- Live, Friendly Interactions: cordial, client-friendly team of vigilant staff ensures total customer satisfaction
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